Genpact Direct Walkin for Technical Support Voice

Top MNC Genpact Walk In for Technical Support Voice | Direct Walk In | Immediate Offer Letter

Therefore, Only Engineering Graduates can apply

Working Location-Gurgaon

Interview Location

Genpact 22A, Sector 18, Udyog Vihar, Gurgaon

Metro Station

MG Road/IFFCO Chowk

Landmark

Near Bharti Airtel Office

Contact Person

HR Simran Bhatia

Walk in Timing-10 am To 1 pm

Be Careful:

Please Carry a Copy of Resume, Passport size Photographs and a Valid GOVT id proof such as Pan Card, Voter id, Aadhar Card.

Eligibility Criteria- Only Graduates

B. Tech, B.E., BCA, B.SC, graduate, Freshers can apply.

Any Candidate with Excellent communication skill can apply

Day Shifts Process|| Work Location-Gurgaon

Job Description

Semi-Technical Voice Process

Candidate should be able to solve the technical issues related to electronic products and home appliances and provide a solution for the same.

  • Provide Support in an inbound call center.
  • Document & add new issues/solutions to Knowledge Management Repository.
  • Utilize professional techniques to retain & delight customers.
  • Use of soft skills – Listen, Empathy, Courtesy etc.
  • Provide quality service & resolve concerns efficiently & professionally
  • Shift window: Day window (6am-12pm), Night window (8pm 6am)
  • Salary Package: 1.68 LPA – 2.5LPA

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